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Elements and Performance Criteria

  1. Determine purchasing requirements.
  2. Source suppliers and discuss requirements.
  3. Assess quality of goods and make purchase.

Required Skills

Required skills

communication skills to

discuss product and purchase requirements with supervisors and managers

provide clear directions to suppliers about product specifications and purchasing requirements

conduct basic negotiations on the cost of goods

critical thinking skills to assesses the quality of goods on offer by the supplier

initiative and enterprise skills to purchase from the most cost effective supplier

literacy skills to

read and interpret operational documents which describe the purchasing requirements eg recipes menus itineraries event running sheets and organisational procedures

write purchase orders and descriptive purchase specifications for suppliers

numeracy skills to interpret job costings and calculate supplier costs

planning and organising skills to prioritise purchasing requirements according to organisational deadlines

problemsolving skills to identify deficiencies in

current stock on hand and purchase new stock

supplier quality and choose a more appropriate supplier

teamwork skills to discuss production requirements with supervisors and managers to determine purchase requirements

technology skills to use a calculator to assist with supply numbers and costs

Required knowledge

for the specific industry sector and organisation

features of products sold and the expected level of quality

formats for and contents of workplace documents that describe supply requirements

forecasting methods for calculating required quantity of goods

formats for and inclusions of job costings that describe purchase price limitations

sources of product and supplier information

sources of information on negotiated cost of supply contractual arrangements and preferred supplier arrangements

formats for and inclusions of supplier specifications for the purchase of goods

full content of stock ordering procedures and documents

individual stock ordering responsibilities

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

interpret and confirm purchasing requirements and purchase a diverse range of goods to meet different end product requirements

assesses supplier capacity to meet price quality and delivery expectations

integrate into purchasing activities knowledge of stock ordering procedures and documents

complete purchasing activities according to organisational deadlines

Context of and specific resources for assessment

Assessment must ensure use of

a real or simulated tourism hospitality or event business activity for which goods are purchased for example

a function

a kitchen operation

a tour

an event

a diverse and comprehensive range of tourism hospitality or event industry supply items that can be assessed for quality and suitability

operational documentation eg details of supplier contracts and job costings

current commercial stock control procedures and documentation for the ordering of goods

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation using role plays of the individual

discussing purchase requirements with supervisors and managers

negotiating the quality and cost of items with suppliers

projects and activities that allow assessment of the individuals ability to

assess the quality of goods on offer

determine purchase requirements for particular business operation

purchase goods to meet deadlines

review of documents prepared by the individual

product specifications

purchase lists

use of problemsolving activities so the individual can suggest methods for resolving costly or substandard quality of supply

written or oral questioning to assess knowledge of contractual arrangements preferred supplier arrangements and stock ordering procedures

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

SITHCCC Produce poultry dishes

SITHCCC Produce seafood dishes

SITHCCC Produce meat dishes

SITHCCC Produce and serve food for buffets

SITTTSL Operate an online information system

SITXFIN Manage finances within a budget


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information may include:

buffet designs

catering orders

customer specifications:

numbers

special requests

event orders

event running sheets

function orders

menus

operational itineraries for crew

passenger itineraries

passenger lists

recipes

reservation profiles

rooming lists

standard yields.

Relevant personnel may include:

chef

event coordinator

executive chef

manager:

event

operations

reservations

sous chef

supervisor.

Goods may include:

alcohol

cleaning agents and chemicals

customer travel products:

luggage labels

travel bags

travel wallets

tickets

vouchers

event supplies

food:

dairy products

dry goods

fresh goods

frozen goods

fruit

meat

poultry

seafood

vegetables

fuel:

aircraft

coaches

hire cars

vessels

general stores

housekeeping supplies

linen

merchandise

non-alcoholic beverages:

juice

mixers

soft drink

tea and coffee

uniforms.

Quality and suitability of stock on hand may involve:

ability to meet customer requirements:

numbers

special dietary requirements

special requests

ability to meet requirements of:

event

menu

recipe

touring itinerary

for food:

currency of best by or use by dates

freshness

size

weight

numbers of goods on hand.

Forecasting methods may include:

moving averages

popularity index

use of sales reports for future customer bookings

yield tests:

butcher’s test

standard measures

standard yield test.

Job costings may be specified in:

budgets

customer quotations

event costings

itineraries

menus

recipes

tour costings.

Suppliers may include:

any supplier who meets the production requirements of the end product

contracted suppliers

existing suppliers

food markets

new suppliers

preferred suppliers

retailers

suppliers who meet quality and price specifications

those located:

interstate

locally

overseas

wholesalers.

Organisational procedures for the supply of goods may involve:

completing purchase orders

gaining authority to purchase

limitations on which suppliers can be used

who is authorised to negotiate and purchase.

Specifications may include:

budget

colour

deadlines for supply

delivery or pick up requirements

detailed description

expected supply cost

fresh or frozen food

general description

grade

numbers to be purchased

product name

quality

required labelling

size

special instructions or requirements

storage procedures

upper purchase price barrier

use for product

weight.

Assessment may involve:

comparing price with previous supply costs

visual assessment

taste test

checking on other customers’ satisfaction with the supplier.

Quality of the goods may involve:

ability to meet:

customer specifications

organisational quality specifications

portion requirements

currency of best by or use by dates

freshness

size

weight.

Purchase goods may involve:

placing an order for future delivery

purchasing goods face-to-face and taking immediate delivery.